ITC was founded in March, 2003 with the aim of products repair or maintenance
business for industrial and noncommercial electrical machinery. It became
the customer's outsourcing partner as a professional group of repair and
a maintenance, and we have expanded our business scale based on "the ideal
after-sale service image".
These days, the common knowledge of "the right of after-sale service" of end users of various products in Japan is progressing.When the trouble is revealed, the requirement of repair business, a client consultation room, etc are increasing every year.If you are planning to make the after-sale service section which can contact with the end-users directly as a profits departmentalization, the level of CS (customer satisfaction) would be falled by simplification of the transaction. Therefore,the management of after-sale service for the improvement in CS is always a burden of an indirect section in many cases,isn't it ?
Now,we express "the ideal customer's image of after-sale service" as a form, and make CP (consulting partner enterprise)as a core competence for bringing close to profits departmentalization, aiming at the improvement in CS. The basis of the cooperation organization by CS solution service part which offers all the solutions of office environment, the technical operation division which performs a media operation division, the analysis, the inspection, the repair, the maintenance which perform printing, a design, an advertisement, etc., and the business partner of our company. At the same time,we promise to contribute to the customer's prosperity from now on.
|Company Name||ITC inc. (Improving Technology Company）|
|Office Location||Head Office
2-8-4Yoshinocyo.Kita-ku.Saitama-City.Saitama 331-0811 JAPAN
Tel;+81-48-871-5884 / Fax;+81-48-871-5885
Miyahara Bisiness Office
1-184-2 2F Miyaharacyo,Kita-ku,Saitama-City,Saitama 331-0812 JAPAN
Tel;+81-48-662-7282 / Fax;+81-48-662-7283
Sayamagaoka Business Office
1-169 2F Wagahara.Tokorozawa-City.Saitama 359-1162 JAPAN
Tel;+81-4-2938-5005 / Fax;+81-4-2938-5006
|Representative director||Satoshi Ohta|
|Employees||58persons (as of March, 2006)|
AIC Japan Corporation